Service announcements for customers
If, when you place a model on the device, if it is in the window that contains the item, a different model function appears or a different model is inserted by double-clicking, as directed by the program and the optional link behind the Internet Updater v4 shortcut on the desktop. If the error does not occur after these steps, it is recommended to contact technical support immediately.
Before you report a problem
Check that you have downloaded the latest version. We introduce updates on a regular basis and it is possible that your problem has already been solved. To determine whether your program is up to date, please compare the number shown in the top right corner of the visualization window with the latest official version of the program:
- CAD Decor PRO: 4.1.1.4
- CAD Decor: 4.1.1.4
- CAD Kuchnie: 8.1.1.4
Applies to Polish versions of the software.
We would like to inform you that we have terminated technical support for CAD Decor 1.9, CAD Kitchens 5.6 and older software versions.
Contact us
Technical support works:
Mon.-Fri. 8.00 a.m. to 5.00 p.m.
pomoc@cadprojekt.com.pl
tel. +48 61 662 38 83
Prepare the designation of your USB key before contacting the service.
Update history
Check out the changes to our programs
